Contact Us
Got a question about one of our poker site reviews, spotted something that needs updating, or just want to flag an issue with a brand we cover? Here's how to reach the team behind Online Poker USA.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of business days. If you're writing about a specific poker room, please include the brand name and as much detail as you can — it helps us look into it properly.
What we can help with
- Corrections or updates to information on a review, such as a bonus term that has changed or a licensing detail that needs rechecking
- Questions about how we rank and score sites like Coinpoker, Bovada, Stake, Ignition, and the other operators listed on our pages
- Feedback on your own experience signing up, depositing, or cashing out at a site we cover
- General enquiries about the site, our content, or how our rankings work
- Reports of broken links, outdated bonus offers, or anything else that looks wrong on the site
What we can't help with
We're an independent review and comparison site — we don't operate any poker room, hold player funds, or have access to individual accounts. If you have a dispute over a deposit, a withdrawal, or a bonus that wasn't credited, that has to go through the poker site's own customer support team directly, since only they can access your account and transaction history. We also can't process payments, verify your identity, or take deposits on behalf of any operator.
A note on how we're funded
Online Poker USA may earn a commission when readers sign up with a poker site through links on this page. That relationship never decides how a site is ranked or reviewed — our ratings are based on the criteria set out in our methodology, not on which operators pay us. If you'd like to know more about how a specific ranking was reached, mention it in your message and we'll explain.
If you're struggling with your play
If you or someone you know is finding it hard to control the amount of time or money spent on poker, that's a conversation worth having sooner rather than later. Call or text 1-800-GAMBLER for free, confidential support, available across the US. Our Responsible Gambling page has more information on setting limits, self-exclusion, and where to find help. Real money poker is only for adults aged 21 and over in most regulated states (18+ in a small number of them) — it should be treated as entertainment, never as a way to earn income or solve money problems.
Before you write in
A few things that help us respond faster:
- Tell us which page or review your message relates to, with the poker site name if applicable
- Include screenshots or dates if you're reporting outdated bonus terms or broken content
- Keep account-specific issues (deposits, withdrawals, verification) for the poker site's own support team
- Check our Terms and Conditions if your question relates to how we use or present content on the site
You can also learn more about who puts this site together on our About Us page.